Privacy Policy – Casino Life Bangladesh Online Betting

Casino Life (referred to as "we", "Casino Life", or "the Platform") is an internationally licensed online gaming and betting platform. We are committed to providing Bangladeshi users with a safe and enjoyable betting experience.

This Privacy Policy explains in detail how Casino Life collects, uses, and protects your personal information — and why. For us, your privacy is not just a legal obligation; it is a core value.

By opening an account on Casino Life, browsing the site, or using any of our services, you agree to this Privacy Policy. Please read it carefully.

Casino Life collects information about you from a number of sources. The details are outlined below:

Information provided at registration

• Full name, date of birth, and gender.
• Mobile number and email address.
• Residential address and country.
• Password (stored in encrypted form).

Information Collected for KYC Verification

• A copy of your National ID (NID), passport, or birth registration certificate.
• A selfie or facial photograph (for identity verification).
• A utility bill or bank statement as proof of address.

Automatically Collected Information

• IP address and device information (operating system, browser).
• Login timestamps, session data, and platform activity history.
• Betting history and financial transaction records.
• Data collected via cookies and tracking technologies.

Payment Information

• Your bKash, Nagad, or Rocket mobile number.
• Transaction amount, date, and reference number.

Casino Life uses your information only for lawful and necessary purposes. The table below outlines what we use your data for and the legal basis for doing so:

If you'd prefer not to receive marketing communications, you can opt out at any time by contacting us Help Center to opt out.

Casino Life does not sell your personal data to any third party. However, limited information may be shared in the specific circumstances outlined below:

• Payment Processor: To process transactions with mobile banking partners such as bKash, Nagad, and Rocket.
• Identity Verification Services: With third-party verification providers as part of the KYC process.
• Law Enforcement: To comply with court orders or other legal obligations.
• Technology Partners: Trusted service providers that help us operate the site, maintain security, and analyze performance.
• Regulatory Authority: To submit required reports to licensing authorities.

All third parties are required to comply with Casino Life's privacy standards and may not use the data they receive for any purpose beyond what was originally specified.

The Casino Life website and app use cookies and similar technologies to enhance your browsing experience.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Collects site usage statistics that help us improve our services.
• Marketing Cookies: Used to show you relevant ads based on your interests. You have the option to turn these off.

Manage Cookies

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some Casino Life features.

Casino Life retains your data only for as long as necessary — never longer than required. Retention periods are determined by the purpose of use and applicable legal obligations.

Once the retention period expires, Casino Life securely deletes or anonymizes your data.

As a Casino Life user, you have the following rights over your personal data:

• Right of Access: You can request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can ask us to restrict how we use your data for certain purposes.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You can object to your data being used for marketing communications or profiling.
• Right to Withdraw Consent: Where data is processed on the basis of your consent, you may withdraw that consent at any time.

To exercise these rights, please Help Center Contact us or email support@casinolife.ws. We aim to respond within 30 days.

Casino Life employs industry-standard technical and organizational measures to protect your data, including:

• 256-bit SSL Encryption: All communications on the site are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Real-Time Fraud Monitoring: Unusual activity is detected and flagged in real time.
• PCI DSS Compliant Payment System: Payment information is protected with the highest level of security.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Access Controls: Only authorized Casino Life staff can access the information they need to do their job.

Please note that no internet transmission can be guaranteed 100% secure. Keep your account password strong and never share it with anyone.

Casino Life is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration and reconfirmed during the KYC process. If an underage account is identified, it will be suspended immediately and any collected data will be deleted.

Casino Life may update this Privacy Policy from time to time. When significant changes are made, we will:

• We will notify you via your registered email or mobile number.
• Display a notice on the site's homepage.
• Update the "Last Updated" date at the top of this page.

Continued use of Casino Life after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@casinolife.ws
• Live Chat: Start a live chat from any page on the site.
• Help Center: Visit the Help Center

Our privacy team aims to process all user requests within 30 days. Complex cases may take longer, and we will keep you informed if that is the case.